As a mortgage broker, I see clients with all types of situations and all types of needs. There is no one size fits all in the mortgage and financing industry. If you are being told this, it comes from a place of trying to make a sale and make things simple so things can proceed quickly. Time is money in the banking industry.
The reality is that people have different habits, values, and needs. It takes time to discuss, investigate and find the appropriate solutions. It takes time, and that is something that is rarely given in our industry.
Now what is considered acceptable in one situation is highly suspect in another. Let me give you an example. John and Mary (not their real names), needed to renew their mortgage with an outstanding balance of $180,000.00, but had consumer debt in the amount of $30,000.00. Their incomes were over the national average, and they have a good retirement nest egg. John is three years away from retiring at age 65 from his 30 year job that provides him with a pension income upon retirement. Mary is 61 and already retired. She collects early CPP, receiving $680.00 per month, but she will not be collecting any company pension plan.
What would you offer to these clients?
A standard suggestion is to either simply renew the mortgage for the common five years fixed term. In some cases a clerk at the bank, might offer them a variable-rate term. If John and Mary ask enough questions, they might investigate a shorter fixed term instead, if they are clear about their goals. When they discover that they will have to pay legal fees and appraisal fees to add the consumer debt into the mortgage, their decision to do so will be based on if they have the cash available to pay that, and if they see the value in spending the money.
However, there are several other possible solutions – like a reverse mortgage, taking a shorter fixed term for one to two years, or taking a secured Line of Credit in second position. The correct answer is not easily discernable because there is a lot of missing information in the above explanation of their situation.
We should have to know how comfortable they are with their current budget. What are their future plans in the short, medium and long-term? Do they work with a financial advisor? Do they have life insurance, disability insurance, critical life insurance coverage? How much longer do they intend to stay in their current home, and what kind of lifestyle are they planning on in retirement. Are they looking for the lowest-cost mortgage options or increasing their cash flow instead? Do they have a contingency plan if John retires earlier than planned for any reason?
We can see that there is much more information missing than we had, to base our decision on. Any one of the options might be the correct one for John and Mary, but we won’t know that until a thorough, interview reveals their situation and their financial and lifestyle goals. The last thing I want to do as their mortgage broker is to renew a mortgage without ensuring that it fits the client’s short and long-term plans. Your banker should be taking the time to assess the same things. The difference is, that as a Mortgage Broker, we have a lot more options that your banker simple cannot offer.
However, how interested are John and Mary in spending an hour or two in a thorough mortgage review and renewal process in also a factor? A mortgage renewal at your bank is designed to take as little as a signature, maybe a few questions, and you are off to more exciting things.
A better process is, the next time your mortgage comes up for renewal, decide to consult with an expert early. This way, you can ensure that you make the right decision and obtain the best option the market has to offer you, potentially saving you thousands of dollars over the life of your mortgage. Mortgages are not simple, but they can be easily understood, and the optimal option obtained, if you consult with a mortgage expert who works in your foremost interests.